Free Translating Service

Who can use the Free Translating Service?

The Free Translating Service can be used by most permanent and some temporary residents.

Holders of one of the following visa subclasses are generally allowed to access the service and obtain free translations:

100, 101, 102, 103, 105, 106, 114, 115, 116, 117, 118, 119, 120, 121, 124, 126, 132, 134, 135, 136, 137, 138, 139, 143, 151, 175, 176, 186, 187, 189, 190, 200, 201, 202, 203, 204, 300, 309, 405, 410, 445, 449, 476, 485, 500, 491, 494, 785, 786, 790, 800, 801, 802, 804, 808, 820, 834, 835, 836, 837, 838, 846, 851, 852, 855, 856, 857, 858, 859, 861, 862, 863, 864, 866, 880, 881, 882, 883, 885, 886, 887, 888, 890, 891, 892, 893

In addition, you must meet the following conditions:

  • The visa must have been granted within the previous two years. If your eligible visa was granted more than two years ago, you are not eligible to access the Free Translating Service.
  • You must not have previously exhausted the allowable limit of ten translated documents.

All other visa subclasses including bridging visas, tourist visas, and working holiday visas are ineligible for the Free Translating Service. Australian citizens are also ineligible. 

Certain visa subclasses may have additional eligibility requirements, details of which can be verified during the application process.

Holders of a visa of subclasses 105, 106, 118, 119, 120, 121, 126, 134, 135, 136, 137, 138, 139, 175, 176, 834, 846, 855, 856, 857, 859, 861, 862, 863, 880, 881, 882, 883, 885, or 886 are only eligible if their visa grant date is before 5 September 2019 and at the same time it was granted within the previous two years

Which documents can I get translated?

The following documents are eligible to be translated for free, but you can only have up to ten documents translated. You cannot get the same document translated twice. Some documents are translated in full, and some as extracts. See “What will the translation look like?” for details.

Academic transcripts (see note below)
Birth certificates
Business documents
Change of name certificates
Civil partnership certificates
Custody documents
Death certificates
Divorce documents
Driver licences (see note below)
Education documents
Employment documents
Family registers
Household registration documents
Identity documents
Marriage certificates
Medical documents
Occupational licences
Police clearance certificates
Religious documents
Vaccination documents

Note: An academic transcript is a document that records the subject name and the mark awarded. Documents that include lengthy course descriptions or comments on student performance are not accepted as academic transcripts. University syllabi or similar documents are also not accepted for translation.

International driver licences are not accepted for free translation. The licence must be a proper national driver licence of any one country.

How many documents can I get translated?

You can get up to ten (10) eligible documents translated.

See “What documents can I get translated?” for a list of eligible documents.